AWS Support

The Cloud Circle is a loyalty and benefits platform for companies that use cloud services like AWS, Azure, and Google Cloud. It allows businesses to convert their cloud spending into points that can be redeemed for exclusive corporate benefits and rewards.

The Business Program enables companies to link their cloud accounts and automatically accumulate points based on their monthly spending. These points can later be redeemed for rewards, services, or exclusive benefits within The Cloud Circle platform.

Points are earned proportionally to the amount spent on partner cloud providers. For example, AWS may grant 3 points per dollar, Azure 2 points, and Google Cloud 1 point. The accumulation occurs automatically after validating invoices or usage data.

No. Joining the program is completely free, with no setup or monthly fees. Once your cloud account is verified, you can start accumulating points immediately.

Migration is simple. You only need to connect your existing cloud accounts (AWS, Azure, or Google Cloud) through the secure dashboard. The system will automatically begin tracking your usage and generating points.

Yes. All existing contracts, discounts, and cloud billing agreements remain unchanged. The program works in parallel, offering additional benefits without affecting your current provider relationship.

Yes. The program is completely flexible. You can leave at any time without penalties. Your accumulated points will remain valid until their expiration date.

The Cloud Circle follows strict compliance and data protection standards, ensuring privacy, financial integrity, and adherence to each provider’s partner policies.

The program is currently available in multiple countries across the Americas and Europe, with plans to expand globally. Availability may vary depending on the cloud provider.

You can connect multiple accounts from different providers under one company profile. The platform automatically consolidates all spending to maximize your point accumulation.

You can track your balance directly from your dashboard, where each transaction and monthly accumulation is displayed in real time along with your redemption history.

Points are non-transferable between companies but can be shared among authorized accounts within the same organization, depending on your corporate policy.

Yes. The Professional Community is completely free to join and designed to foster collaboration, learning, and networking among cloud professionals and companies.

Members gain access to exclusive content, technical training, early access to offers, partner events, and networking opportunities with industry leaders.

Yes. You can join the community independently, even without being part of the Business Program. However, members enrolled in both receive additional benefits.

You can contact our support team directly through the platform’s help center or by clicking “Talk to Our Team.” Our specialists are available to assist you with onboarding, billing, and reward redemption.